Calendar of Events

TITLE: People Don’t Come Warning Labels: Dealing Difficult People 

This program is entertaining and highly informative. Lori uses humorous characterizations to help people learn to resolve conflict and create a more productive work environment. We all have to deal with difficult people. Lori’s goal is to have the audience leave with specific skills they can use immediately. 

LEARNING OBJECTIVES:    

• Understand why people are difficult. 

• Learn specific techniques for communicating with different types of people. 
• Be able to resolve conflict and improve communication. 

KEY TAKEAWAYS:  

• Create a more positive and productive work environment with improved morale and greater job satisfaction. 
• Decrease stress for yourself and others which results in higher productivity. 

SPEAKER BIO:  

 Lori Klinka has used her skills as a speaker, project manager, trainer, speaking coach, educator, producer and actress to bring an entertaining and informative style to her presentations and workshops. As a project manager for 15 years Lori produced over 800 presentations for trade shows for major corporations internationally.  Lori gave several presentations at the PMI North American Leadership Institute Meeting, as well as PDD’s and chapters in person and virtually: SE Wisconsin, N. Utah, W. Michigan, SF Silicon Valley, NE Wisconsin, S. Central Wisconsin, and the Promega PM group. Some of her most popular PMI programs include “TECHniques for Project Managers: Presenting Information to Influence,” “People Don’t Come with Warning Labels,” “Snapshots to Success,” and “Communicate for the WIN.” Lori has been a member of the National Speaker’s Association for 22 years and was voted “Member of the Year” of the Illinois chapter.  She is a premier speaking coach and interview coach, helping clients in person and virtually.  Lori also currently teaches Speaking and Acting at Columbia College in Chicago. Lori has worked with Fortune 100 companies, corporations, small businesses, not-for profits, associations, as well as doing individual coaching. She lives with her husband Ken who is a professional comedian. When they are not traveling, they do laugh a lot!   

Website: www.loriklinka.com 

LinkedIn: linkedin.com/in/loriklinka 

The meeting link and instructions will be emailed to you upon registration within your receipt. 

For enquiries, please email our Lunch & Learn Committee Chair at at LunchNLearn@pmiaustin.org.